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Covid-19

As COVID-19 restrictions are lifted, health and safety of our customers and staff remains our main priority and we continue to play our part by exercising common sense and considering the risks when helping you with your property requirements. For the latest government guidance on home moving please see the following websites:

• England: https://www.gov.uk/guidance/government-advice-on-home-moving-during-the-coronavirus-covid-19-outbreak
• Wales: https://gov.wales/moving-home-during-coronavirus-pandemic

We will:

• Maintain personal hygiene regime by washing/sanitising hands and keeping our offices clean
• Wear face coverings should you raise this as your preference when dealing with a member of our staff (face coverings are mandatory in Wales unless exempt)
• Continue to offer virtual viewings
• Continue to ask whether any party is showing symptoms or has been asked to self-isolate or shield before going ahead with any physical appointments (in Wales a maximum of 2 people will be able to attend a physical appointment or viewing)
• Endeavor to limit the length of time you are present at the property to what is absolutely necessary to limit close contact with the owner/tenant/viewer
• Continue to ask that windows are opened to enable the free flow of air to help control the spread, and surfaces in properties are sanitised prior to viewings
• Recommend to practice some level of social distancing during the appointment, where possible (2m rule will be followed in Wales)

As always, we are here to help you and provide free no obligation advice. Please do not hesitate to get in touch.

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